Terms of service
We offer you the option at no additional cost of requesting the exchange of one product for another, this can be very useful if you need to change size, color or even model, in any of the cases you should send an email to email@example.com, indicating the order number, reference of the items to be changed and the reason for the change. Once we have received your information, we will contact you to indicate the date on which the transport agency will take the new order and collect the old one.
The cost ofShipping is free only on the first change of each order, if there is a second change, it will be fully paid by the customer (€ 3.95)
Liberitae offers the possibility of returning your purchase within a maximum period of fifteen days (15) from the delivery date, as long as the products purchased are in the same state in which they were received, without having been used and with their original packaging. .
In the case of a return, send an email to firstname.lastname@example.org, indicating the order number, the reference of the items to be returned and the reason for the change. Once we have received your information, we will contact you to tell you how to make the return.
Returns will have a cost of € 3.95 for the peninsula and € 7 for the Balearic Islands and Portugal and € 12 for the rest of Europe for postage which will be deducted from the final amount to be reimbursed except if it is an item with a defect, in which case the return will be free.
- Refunds will be made in the same payment method used.
- Collections, if necessary, will be made at the same shipping address, in case you want to change it, please tell us at the time of requesting the return.
- Hanks Brand / Liberitae, S.L. will make the refund authorization between 24 hours and 48 hours after receiving the package, however the refund times will depend on the bank and payment method that has been used.
Hanks Brand offers a shipping service to the Peninsula, Balearic Islands, Ceuta, Melilla and the rest of Europe through GLS, Correos, Correos Express or UPS companies. Any order placed through our website will not have any minimum order conditions or special exceptions.
- Free for Peninsula
- Balearic Islands, Ceuta and Melilla: € 5.95
- Cash on delivery - available only for Peninsula € 2
- Europe € 12: Germany, Austria, Belgium, Czechia, Croatia, Denmark, Slovakia, Estonia, Finland, France, Greece, Hungary, Liechtenstein, Lithuania, Norway, Netherlands, Poland, Romania, Sweden, Ukraine, Italy, Latvia
In addition, you can request your orders to receive in the contra moderefund (Peninsula only), with an additional cost of € 2. You must bear in mind that the carrier will not carry cash change, so you must prepare the exact amount in cash to receive your order.
Delivery (Approximate deadlines):
- 2 to 5 business days
- Monday to Friday from 9:00 a.m. to 7:00 p.m.
No deliveries are made on Saturdays, Sundays or on holidays corresponding to each region.
The indicated shipping conditions may vary in times of sales or promotions, with approximate delivery times of between 6 and 10 working days.
Notwithstanding the foregoing, compliance with these deadlines also depends on third parties, Liberitae cannot guarantee a period of less than 15 days.
The general conditions contained in this legal notice regulate the access and use of the Hanks Brand website that LIBERITAE, S.L. In principle, it makes it freely available to Internet users, without prejudice to the fact that this circumstance may vary in the future.
Access to it implies the unreserved acceptance of these conditions. The use of certain services offered on this site will also be governed by the particular conditions provided in each case, which will be understood to be accepted by the mere use of such services.
Tradename: Liberitae S.L.
Postal Address: Elche Industrial Park - c / Juan de la Cierva, 53 - 03203 Elche (Alicante) Spain
The viewing, printing and partial downloading of the content of the website is authorized only and exclusively if the following conditions are met:
- That it is compatible with the purposes of the website
- That it is done with the exclusive intention of obtaining the information contained for personal and private use. Its use for commercial purposes or for its distribution, public communication, transformation or decompilation is expressly prohibited.
- That none of the content related to the website be modified in any way.
- That no graphic, icon or image available on the website be used, copied or distributed separately from the rest of the images that accompany it.
The unauthorized use of the information contained in the website, its resale, as well as the infringement of the intellectual or industrial property rights of LIBERITAE, S.L. will give rise to the legally established responsibilities.
RESPONSIBILITIES IN GENERAL
Both access to the website and the unauthorized use that may be made of the information contained therein is the sole responsibility of the person who performs it.
Of the operation and availability of the website
Hanks Brand owned by LIBERITAE, S.L. reserves the right to make, at any time and without the need for prior notice, modifications and updates to the information contained on the website, its configuration and presentation and the conditions of access.
Hanks Brand - LIBERITAE, S.L. It is not responsible for security errors that may occur or for damages that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein, as a result of:
The presence of a virus on the user's computer that is used to connect to the services and contents of the website;
A malfunction of the browser;
The use of non-updated versions of the same.
However, LIBERITAE, S.L. does not guarantee the absence of viruses or other elements on the Website introduced by third parties outside LIBERITAE, S.L. that may produce alterations in the physical or logical systems of the Users or in the electronic documents and files stored in their systems. Consequently, LIBERITAE, S.L. It will not be in any case responsible for any damages of any kind that may arise from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents or files of the Users.
Likewise, LIBERITAE, S.L. uses various measures to protect its Website against third-party computer attacks. However, LIBERITAE, S.L. does not guarantee that unauthorized third parties may have access to the type of use of the Website by the User or the conditions, characteristics and circumstances in which such use is made. Consequently LIBERITAE, S.L. It will not be in any way responsible for any damages that may arise from said unauthorized access.
LIBERITAE, S.L. does not guarantee the absence of interruptions or errors in accessing the website or its content, nor that it is updated. LIBERITAE, S.L. will carry out, as long as there are no causes that make it impossible or difficult to execute and as soon as it has news of the errors, disconnections or lack of updating in the contents, all those tasks aimed at correcting errors, reestablishing communication and updating the content.
LIBERITAE, S.L. reserves the right to interrupt access to its Website or any of its contents at any time and without prior notice.
Of the contents and the quality of the service
LIBERITAE, S.L. does not assume any responsibility derived from the contents linked in the Web page, as long as they are unrelated to it, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software), in the documents or files of the user, excluding any responsibility for damages of any kind caused to the user for this reason, in the event that any user, client or third party, considers that the content or services provided by the linked pages are illicit or injure property or rights of the user, a client or a third party liable to compensation, and, in particular, consist of:
Activities or content that may be considered criminal under Spanish criminal law.
Activities or content that violate intellectual or industrial property rights.
Activities or contents that endanger public order, criminal investigation, public security and national defense.
Activities or content that endanger the protection of public health, respect for the dignity of the person and the principle of non-discrimination, and the protection of health and children.
You can inform LIBERITAE, S.L. However, the receipt by said communication will not imply knowledge for the purposes of the liability provided for in article 17 of the LSSICE
LIBERITAE, S.L. is not responsible for the lack of usefulness or suitability for a specific use of this Website. Nor is it responsible for the damages that the User may suffer due to errors or omissions that the contents of this Website may suffer, although it undertakes to periodically verify and monitor the contents and information thereof.
About the use of the web portal
LIBERITAE, S.L. It will not be responsible in any case for the use that Users may make of the Website or the Contents, nor for the damages that may arise from it.
From links to other websites
Any third-party link to the Web page must be to its home page, being expressly prohibited "deep links", "framing" and any other use of the contents of the Web page, in favor of unauthorized third parties.
Through this Website, the User may access websites belonging to and / or managed by third parties.
The presence of such links is merely informative, not constituting in any case an invitation to contract products or services offered on the destination Website. The User will access the content under their sole responsibility, and under the conditions of use that govern them. The User acknowledges and accepts that LIBERITAE, S.L. It is not responsible, directly or indirectly, for any damages caused by accessing such links.
In the event that LIBERITAE, S.L. has effective knowledge that the information or activity to which it is referred from said links is illegal, constitutes a crime or may damage property or rights of a third party liable for compensation, it will act with the necessary diligence to suppress or disable the corresponding link with as soon as possible
The use of the website does not grant the user any right over trademarks, trade names, distinctive signs or designs of any kind that appear on the website. Articles, news, legislation and other public content whose intellectual property rights do not belong to LIBERITAE, SL They are published with the sole purpose of informing users of this page.
Hanks Brand owned by LIBERITAE, S.L. is the owner of the source code, design, navigation structure, databases and the different software elements of the Web page as well as the industrial and intellectual property rights related to the contents that are included in it.
LIBERITAE, S.L. and the user, expressly waiving any other jurisdiction, submit to the jurisdiction of the courts and tribunals of the domicile of LIBERITAE, S.L. for any controversy that may arise from the access or use of the website.