Privacy policy


Hanks Brand owned by LIBERITAE, S.L. is committed to respecting your privacy in accordance with data protection and privacy laws. We have written this Privacy Policy Statement to help you understand how we collect, use, process and protect your information and personal data each time you visit our website. We want to help you make informed decisions, so please take a moment to read the sections below and understand for what purposes we will use your personal information.

Collection of Personal Information

We collect and process your personal information only with your knowledge and consent, whenever you use our services, ask questions, register for information or enjoy other services, or when you respond to our messages (such as questionnaires or surveys).

We use IP addresses to analyze statistics, administer the site, know your movements and collect broad demographic information as a whole.
The type of personal information that we may collect about you could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers and email address, as well as other information collected at the time of registration or through surveys.

We will only use the personal information that you choose to communicate to us for the purposes specified at the time it was collected, and in accordance with the preferences you have indicated to us.

You acknowledge that by supplying us with your data, you agree that we treat it in accordance with this Privacy Policy Statement.


Access to your Information

You can write to us whenever you want to obtain details about the personal information that we have about you at that time, always attaching a photocopy of your ID. Please go to: Customer Service Department (Reference: Data Protection) LIBERITAE, S.L. Polígono Industrial Elche, Calle Juan de la Cierva 51-53., 03540 Elche, Alicante.

We will take all reasonable steps to confirm your identity before providing you with information about the personal information we hold about you.

Information security

This site takes all possible precautions to protect your information. When you provide sensitive information through the site, it is protected both online and offline.
All your information is protected in our systems. Only employees who require the information to perform a certain task, access this type of information. Our employees are obliged to adopt the necessary security measures required by current legislation. Additionally, ALL of our employees are up to date on our security and privacy practices.

Please note that the transmission of information over the Internet, both by email and by web-based mail, is only secure when encrypted. Your messages may be sent through an unknown number of countries before they reach their addressee; such is the nature of the World Wide Web / Intranet. LIBERITAE S.L. cannot be held responsible for any unauthorized access or loss of personal information beyond our control.

Finally, we would like to urge you to be wary of any personal data collection made over the Internet, on behalf of Hanks Brand, and outside of its secure website ( Therefore, if you have any questions you may have about the veracity of the data requested or the authenticity of the pages visited, please contact LIBERITAE S.L. through the channels established for that purpose.
Likewise, to avoid as much as possible that you may be a victim of fraud, we recommend that:
• Never give personal information (such as your name and surname, ID, bank account number, etc ...) in response to an email.
• In any case, always make sure that you are within a LIBERITAE S.L. when carrying out any management related to your mobile phone service.

Transmission of your information outside the European Economic Zone **

At times, it may be necessary to send your personal information to other LIBERITAE Group companies located in countries outside the EEZ, for example when our servers or such companies are based outside the EEZ, or when you use our services and products from countries. that do not belong to the EEZ. In these cases, we will take appropriate measures to ensure that your privacy rights are respected. ** Currently, the European Economic Zone (EEZ) includes the member countries of the European Union plus Norway, Iceland and Liechtenstein.


Maintenance of the Privacy Policy

LIBERITAE, S.L. reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes that affect the applicable legislation on privacy and data protection.
If we decide to change our privacy policy, we will inform about it on our site. If for any reason we decide to use the personal and identifiable information in a different way than that established up to now, we will notify you via email.
You will have the possibility to authorize us or not, to use this information in a different way. We will use the information in accordance with the privacy policy under which we collected the information.



In order to offer you Klarna payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether You meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data are treated in accordance with the provisions of Klarna's privacy policy.


Links contains links to other sites. It must be considered that LIBERITAE S.L. is not responsible for the privacy policy of those sites. We warn you to be careful when you leave our site and to read the privacy policies of each and every one of the sites that collect personally identifiable information. This privacy policy is only applicable to information.


Essential information about Cookies

This site, owned by LIBERITAE, S.L. This website uses its own and third-party cookies to improve the user experience and offer content tailored to your interests, by customizing advertising spaces. By registering on the web and / or simply browsing (with the browser enabled to accept cookies) the user accepts the installation of cookies, unless they object to it, as reported in our Cookies Policy.


Cookies policy.

This website uses its own and third-party cookies to improve the user experience and offer content tailored to your interests, by customizing advertising spaces. By registering on the web and / or simply browsing (with the browser enabled to accept cookies), the user accepts the installation of cookies, unless they object, as detailed in this Cookies Policy.

Our Cookies Policy is subject to periodic updates. Its purpose is to help you understand the use we make of cookies, the purpose of the cookies used, as well as the options that the user has to manage them.
Users can access this information at any time through the link provided on the web. Likewise, they may modify their preferences regarding the acceptance of cookies through their browser options.


What is a Cookie?

A "Cookie" is a small text file that a website stores in the user's browser. Cookies facilitate the use and navigation of a web page and are essential for the functioning of the internet, providing innumerable advantages in the provision of interactive services.
Cookies are used, for example, to manage the user's session (reducing the number of times they have to enter their password), improve the services offered, or to adapt the contents of a web page to their preferences.
Cookies can be "session" cookies, so they will be deleted once the user leaves the web page that generated them or "persistent", which remain on your computer until a specified date.
Likewise, Cookies can be "own", managed by the domain that the user accesses and from which a specific service is requested, or "third-party cookies", sent to the user's computer from a different domain than the one accessed.


Cookies used:

  • Analytical Cookies

This website uses analytical cookies to collect statistics on user activity when visiting the page and its general activity. The information collected is anonymous and makes it possible to optimize navigation through our website and guarantee the best service to the user. We use our own and third-party cookies (Yahoo Analytics and Site Catalyst) to analyze our page. The user can exclude their activity through the exclusion systems provided by the analytical tools.

  • Cookies for internal use

This website uses cookies for internal use for the operation of the website. Specifically, this website uses cookies to: allow user authentication; the maintenance of the session when you browse the page; the contracting of a product or service; set user-selected language preferences or manage user access to the support center. The deactivation of these cookies, by blocking cookies in the browser options, may prevent the correct functioning of some of the website's functionalities.

  • Cookies used by social networks

This website has installed social media buttons that allow the user to share content of interest to their social circle. The cookies used by social networks prevent the user from having to re-enter their data to share said content. These buttons do not have access to the data entered by users when sharing content on a social network.

  • Cookies used by external content plugins

This website offers users content or services provided by third-party providers, such as videos hosted on YouTube or Google Maps applications. The cookies used by these providers are necessary for the user to access said service and are governed by the provisions of their respective cookie policies.

  • Third-party cookies for the management of advertising spaces

They are cookies stored by third parties that manage the advertising spaces that users view when accessing the web. These cookies allow us to measure the effectiveness of our online campaigns, provide the user with information of interest and offer them advertising content of their choice.

In accordance with their own policies, some online advertising managers may use anonymous cookies to display advertisements of interest to you when you visit other web pages. However, users can manage the acceptance or not of said cookies by configuring their browser. To learn more about behavioral advertising you can visit Youronlinechoices. Through this page you can modify and manage your preferences in relation to behavioral advertising.


Guarantees and options on Cookies

At all times, and at least during the installation or updating of the browser, the user has the possibility of accepting or rejecting the installation of cookies, or rejecting the installation of a certain type of cookies, such as advertising cookies and from third parties. In addition, after each session you can delete all or some of the stored cookies. Likewise, the user can activate:

Private browsing, whereby your browser stops saving your browsing history, website passwords, cookies and other information from the pages you visit, or the do-not-track function, by which the browser asks websites to visits that do not track your browsing habits, for example, to serve you advertisements of interest to you on the sites you visit.

We recommend that you consult the help of your browser to find out about the different options on how to manage cookies. Below we include the links to manage cookies in the most relevant browsers:

Internet Explorer:



Google Chrome:


Keep in mind that blocking cookies may affect all or some of the functionalities of our website